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Your Dependable Technical Support Team

At Accent-Tel USA, we want to make sure your Telecommunication products are always working. This is why we provide fast and reliable technical support when you need it. Our agents are trained to assist you with any task, from helping you changing a speedial button to ordering replacement products and more. You can never go wrong by giving us a call. We always pick up the phone to address your concerns.


Troubleshooting & Support

Responding to your service call is one of our top priorities. This is why we offer a two-hour response time for each of our customers. By providing 24/7 customer support, we're able to get your problem resolved in a timely manner. Plus, it gives us the opportunity to build a trusting relationship with you. This way you always have someone to depend on.

Additionally, our support agents want to help your business stay profitable. For this reason, one of our objectives is to assist you with reducing your downtime by providing systems that are easy for us to maintain. Providing you service at your business location or remotely., we are always here to support you. We can seamlessly manage different processes from our location or yours.

Increasing productivity is also one of our main objectives. For us it is also about keeping long term relationships. We take pride in making as many customers happy as possible. You will always have a friendly support system to turn to.

On-Site Maintenance

Turn to our support team for answers. Our experts can come to your location to service your system anywhere in the USA. We charge a low, hourly rate (plus the cost of the trip) to assess and resolve your product issues on-site. Still wanting to get rid of your NORTEL phones? We can provide you a quote on a new communications system & provide a trade in for existing out-of-service equipment. 


Relocation Assistance

Are you moving or remodeling your office? If so, turn to our professionals for relocation assistance. We specialize in providing support services during and after you get settled in to a new office. Allow us to be your trusted source. Our technicians will even re-train your staff on the use of your phones.

Insurance Claims

Get reimbursed by your insurance provider in case your equipment becomes damaged by an act of God. Our agents will work with you to file an insurance claim. This service is always recommended if your phone system or equipment are damaged by lightning, flooding or fire.


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