Troubleshooting & Support
Responding to your service call is one of our top priorities. This is why we offer a two-hour response time. By providing 24/7 customer support, we're able to resolve your problem when you need it most. We are eager for the opportunity to build a partnership with you, allowing your company a trusted industry leader to provide support, you can depend on for years to come.
Additionally, our agents want to help your business stay efficient and profitable. For this reason, our main initiative is to assist you with reducing downtime by providing business phone system that is easy to set up, configure and maintain. We understand that more “up time” yields happy customers. Providing service at your business location or remotely, we are always here to support you. We can seamlessly manage different processes from our location or yours.
Increasing productivity is also one of our main objectives. For us, it is also about keeping long term relationships. We take pride in making as many customers happy as possible. You will always have a friendly support system to turn to.
On-Site Maintenance
Turn to our support team for answers. Our experts can come to your location to install, repair or configure your phone system anywhere in the USA. We charge a low, hourly rate plus the cost of the trip (if applicable) to assess and resolve your product issues on-site.
New System Sales
We can provide you a quote on a new communication systems and provide a trade in for existing out-of-service equipment. Take advantage of our Loyalty2Gether upgrade incentive, allowing your company strong incentives to upgrade to newer Avaya products and benefit from major discounts. Major trade-in rebates are also being provided by POLYCOM, also one of our industry partners.
